Question from Suzanne Ferris
Hi Debra,
So happy to have found you, love your website.
I purchased a sofa and love seat from Jennifer Convertibles. Right from the start the most horrible odor and worse, allegic reactions, itchy, coughing, etc. I finally got them to remove it after 2 weeks and thankfully have gotten my money back but it took a lot of effort.
Most of the odor is gone, (after 5 weeks out of my house) and the allergic problems are better but still there. I’ve had the windows and doors opened almost 12 hours each day, plus 3 fans. How can I totally get rid of the smell and allergic problems. I’m very concerned about what I have been exposed to.
Thanks for any and all help.
Suzanne Ferris
Debra’s Answer
You’re doing it.
The way to remove odors is to 1) ventilate and 2) use heat. Since you are ventilating and having success with that, continue. If you want to, close everything up and turn up your central heat as high as it will go (remove people, plants, and pets). That will help, too.
